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API to get call attributes in bulk

  • 1.  API to get call attributes in bulk

    Posted 06-05-2025 18:24

    Julio29 | 2023-01-18 01:35:49 UTC | #1

    Good day. Please your support I am downloading the information of the conversations through the Analytics Conversation Details API. But you are not getting the attributes of the interactions. What API or procedure could I use if I want to massively obtain the attributes (Data Participant) with up to an hour of delay?

    I'll look forward for your answer. Regards.

    Julio Segil


    Eos_Rios | 2023-01-18 14:03:00 UTC | #2

    That is presently a gap that is in Preview

    See https://genesyscloud.ideas.aha.io/ideas/INB-I-340

    and the preview

    POST /api/v2/conversations/participants/attributes/search

    And this discussion.


    system | 2023-02-18 14:03:46 UTC | #3

    This topic was automatically closed 31 days after the last reply. New replies are no longer allowed.


    This post was migrated from the old Developer Forum.

    ref: 18028