Hello,
Yes, this API endpoint is for the call history of a single user. The system makes the link with the user via the access token (Auth). So the API endpoint will get the call history of the user who is associated/linked to the Auth access token.
If you need to retrieve calls history for multiple users, you have to use the Analytics endpoint (Conversation Query - sync, async, or job).
Regards,
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Jerome Saint-Marc
Senior Development Support Engineer
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Original Message:
Sent: 06-17-2025 15:09
From: Jason Tran
Subject: /api/v2/conversations/calls/history not returning any results
I'm trying to find out why its not returning nay results. How does the API actually work? Is it the call history for the user only?
#PlatformAPI