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  • 1.  /api/v2/settings

    Posted 11 hours ago

    Hi,
    I was asked to look at a bulk update to all users in an Org.  There is a setting called "thisBrowserIsTheOneToAnswerFrom" and the UI obtains this with a call to an API endpoint /api/v2/settings.  I don't see this on the API Explorer so it makes me think it's not expected to be used outside of the UI.
    It appears to require user credentials so doing a bulk update looks to be out of the question.
    The setting is reached by navigating to the Calls section for the logged in user then clicking the settings cog.  the setting on screen appears as "Placing calls with another app?".
    Anyone got a bright idea?  


    #PlatformAPI

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    Paul Lewis
    DevOps Engineer
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  • 2.  RE: /api/v2/settings

    Posted 5 hours ago

    Good Day Paul

    I had a look in the console logs to see if there is perhaps another API that can be utilized but could not find anything,  I also found these 2 ideas created as Aha Ideas - https://genesyscloud.ideas.aha.io/ideas/TEL-I-327 & https://genesyscloud.ideas.aha.io/ideas/OP-I-656.  Unfortunately both Ideas are in the "Will not implement" state so I dont think this is something that will be implemented.

    Regards



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    Stephan Taljaard
    EMBEDIT s.r.o
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