Genesys Cloud - Main

 View Only

Sign Up

Expand all | Collapse all

/api/v2/telephony/providers/edges/phones Create a new Phone - Default For User

  Thread closed by the administrator, not accepting new replies.
  • 1.  /api/v2/telephony/providers/edges/phones Create a new Phone - Default For User

    Posted 10-04-2024 09:27
    No replies, thread closed.

    Has anybody used this API to create a WEB RTC phone? When I do it and add the user ID to the Default For User section it does not assign the phone as the default. Am I doing something wrong? Should I be putting in a different ID?

    Thanks!


    #API/Integrations

    ------------------------------
    Dietrich Van Horn
    America First Credit Union
    ------------------------------


  • 2.  RE: /api/v2/telephony/providers/edges/phones Create a new Phone - Default For User
    Best Answer

    Posted 10-04-2024 09:31
    No replies, thread closed.

    Hello Dietrich, 

    While I have not used the API to create a webrtc phone, we do have a guide to do this with the API. Here is the documentation on how to accomplish this. 

    To answer your specific question though it would be during this API call /api/v2/telephony/providers/edges/phones you can set the default user. 

    Hope this helps!



    ------------------------------
    Cameron Tomlin
    Online Community Manager/Moderator
    Genesys - Employees
    ------------------------------