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  • 1.  Application-to-Person [A2P] Messaging

    Posted 05-19-2021 11:30
    No replies, thread closed.
    Hi All, 

    Seeing some chatter around my office regarding T-Mobile having some kind of deadline coming up regarding A2P 10DLC messaging. Wondering if Genesys has any udpate on the below announcement: 

    https://www.genesys.com/blog/post/breakthroughs-in-digital-customer-service-two-technologies-every-business-needs-to-know?utm_campaign=blog&utm_medium=organicsocial&utm_source=facebook&utm_content=1552418880
    #Telephony

    ------------------------------
    Dean Thames
    Koch Business Solutions
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  • 2.  RE: Application-to-Person [A2P] Messaging

    Posted 05-21-2021 07:48
    No replies, thread closed.
    Here's a response from my account team on this in case anyone is interested: 

    ***
    the product management team has indicated that nothing will be 'turned off' in June 1st and Genesys will absorb the additional costs associated the change until the plan around the change is finalized. Additional details will be provided in the next couple of weeks.
    ***

    ------------------------------
    Dean Thames
    Koch Business Solutions
    ------------------------------



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