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Apply permission on canned responses library
Mostafa Oudderhem
08-29-2019 09:51
Hi, Can we apply permission on poeple and users to uses specific canned responses library of email ? ...
George Ganahl
08-29-2019 09:53
No ------------------------------ George Ganahl GCP (PureCloud) ICCE CCXP Principal Technology Consultant ...
Mostafa Oudderhem
08-29-2019 10:00
Thank you George ------------------------------ Oudderhem Mostafa Coverage-Communication ------------------------------ ...
Jasmin Jenkinson
08-30-2019 05:37
Hi George, Just on canned responses, are you able to comment on the below article whether it is possible: ...
Thread closed by the administrator, not accepting new replies.
1.
Apply permission on canned responses library
Like
Mostafa Oudderhem
Partner
Posted 08-29-2019 09:51
No replies, thread closed.
Hi,
Can we apply permission on poeple and users to uses specific canned responses library of email ?
Thank you.
#PlatformAdministration
#SystemAdministration
2.
RE: Apply permission on canned responses library
Like
George Ganahl
Community Rockstar
Posted 08-29-2019 09:53
No replies, thread closed.
No
------------------------------
George Ganahl GCP (PureCloud) ICCE CCXP
Principal Technology Consultant
Genesys
------------------------------
3.
RE: Apply permission on canned responses library
Like
Mostafa Oudderhem
Partner
Posted 08-29-2019 10:00
No replies, thread closed.
Thank you George
------------------------------
Oudderhem Mostafa
Coverage-Communication
------------------------------
Original Message
Original Message:
Sent: 08-29-2019 09:52
From: George Ganahl
Subject: Apply permission on canned responses library
No
------------------------------
George Ganahl GCP (PureCloud) ICCE CCXP
Principal Technology Consultant
Genesys
------------------------------
4.
RE: Apply permission on canned responses library
Like
Jasmin Jenkinson
Posted 08-30-2019 05:37
No replies, thread closed.
Hi George,
Just on canned responses, are you able to comment on the below article whether it is possible:
https://community.genesys.com/digestviewer29/viewthread?GroupId=19&MessageKey=e993b08e-ffc8-43f2-8452-6f94449c515e&CommunityKey=bab95e9c-6bbe-4a13-8ade-8ec0faf733d4&tab=digestviewer&ReturnUrl=%2fcommunities%2fcommunity-home1%2fdigestviewer%3fCommunityKey%3dbab95e9c-6bbe-4a13-8ade-8ec0faf733d4
Kind Regards,
Jasmin
------------------------------
Jasmin Jenkinson
Tonik Energy
------------------------------
Original Message
Original Message:
Sent: 08-29-2019 09:52
From: George Ganahl
Subject: Apply permission on canned responses library
No
------------------------------
George Ganahl GCP (PureCloud) ICCE CCXP
Principal Technology Consultant
Genesys
------------------------------
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