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Architect failing to publish

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  • 1.  Architect failing to publish

    Posted 10-06-2019 21:57
    No replies, thread closed.
    Hi All,

    I am in the APAC (Sydney) region and noticed that Architect is failing to publish correctly.
    While I picked up on this on Sunday morning, i had to eliminate my internet connection in the first instance.

    I have since attempt to publish changes in Architect but the publishing stalls on the screen. Refreshing on the main page appears to show that while the Checked in version has updated the Published version remains the same.

    When re-entering the call flow it will appear as if the call flow did not publish and rather than show edit to open the flow it will still appear with Publish.

    Has anyone else experienced the same?

    A ticket has been raised with care
    #Omni-ChannelDesktop/UserInterface
    #PlatformAdministration
    #SystemAdministration

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    Darryn Chang
    Stuff Limited
    New Zealand
    3 Years Purecloud
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