Genesys Cloud - Main

Hi Everyone,

I have the following set-up below to read static and dynamic text in my play audio action in Architect but from what I am seeing, something like the below sentence should work, all in the Text to Speech section which I cleaner but it doesn't work, it (reads everything out as static text) and only works with the separate blocks like the image below.

Thank you for calling, your loyalty status is {Flow.loyaltyStatus}, and your region is {Flow.region}.

Below works:

What am I doing wrong?

I had to use Custum Expression Mode below.

This documentation helped some:
https://help.mypurecloud.com/articles/expressions-tips-best-practices/