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Archy setup fail with error codes 99 & 116

  • 1.  Archy setup fail with error codes 99 & 116

    Posted 06-05-2025 19:01

    rramasamy2 | 2022-01-29 06:19:22 UTC | #1

    Hello,

    I am trying to setup archy tool in my pc and I get the below error when I run archy setup command. Please note I did create the OAuth client in our dev org as Client Credentials grant type and supplied correctly during archy setup. I am also unsure why the environment would show as 'prod' when I am working with 'dev' org. Is there a way for me to change it to our dev org?

    2022-01-29T06:00:08.933Z: - ERROR! error getting auth token: -- [ArchSession, Environment:'prod', Host:'apps.usw2.pure.cloud', Region:'us-west-2', ArchSessionId:'ry2KIUGAK'] 2022-01-29T06:00:08.936Z: - ERROR! error encountered with startup processing. Check logging for additional error information. ending the Session. Setting the exit code to 99. -- [ArchSession, Environment:'prod', Host:'apps.usw2.pure.cloud', Region:'us-west-2', ArchSessionId:'ry2KIUGAK']

    2022-01-29T06:00:08.980Z: Configuration Settings File 2022-01-29T06:00:08.980Z: C:\Users\RYR2851\.archy_config 2022-01-29T06:00:08.982Z: unable to authenticate with the supplied client ID and secret. Are they valid and is the OAuth client set up with a client credentials grant? 2022-01-29T06:00:08.985Z: 2022-01-29T06:00:08.989Z: error(s) encountered. 2022-01-29T06:00:08.992Z: - Architect Scripting errors will be listed above. 2022-01-29T06:00:08.997Z: 2022-01-29T06:00:08.998Z: Log: C:\Users\RYR2851\archy\archyHome\debug\archy-debug-2022-01-29T05.54.11.882Z.txt 2022-01-29T06:00:09.525Z: did not fetch versions successfully ( attempt 1 out of 3 ), retrying. 2022-01-29T06:00:10.541Z: version fetch error: Error: unable to get local issuer certificate 2022-01-29T06:00:10.544Z: execution complete. 2022-01-29T06:00:10.548Z: 2022-01-29T06:00:10.549Z: exit code: 116

    Appreciate your inputs.

    Thanks Ram

    jon.vansteen | 2022-02-02 15:18:27 UTC | #2

    Hello rramasamy2,

    Sorry for the delayed response. The output from Archy is showing prod as that is the environment in which Genesys Cloud is running under so it should still be your dev org based on the OAuth Client ID/Secret.

    Which version of Archy are you currently running? You can find this by running archy version.

    Thanks, Jon

    system | 2022-03-05 15:18:39 UTC | #3

    This topic was automatically closed 31 days after the last reply. New replies are no longer allowed.

    This post was migrated from the old Developer Forum.

    ref: 13380



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