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  • 1.  Ask for Intent Capture

    Posted 04-17-2025 06:49
    No replies, thread closed.

    Hi Team,

    Can we store ask for intent input into a variable, when the customers speak in the voice bot.


    #ConversationalAI(Bots,AgentAssist,etc.)

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    Shubham Dhareshwar
    NA
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  • 2.  RE: Ask for Intent Capture
    Best Answer

    Posted 04-17-2025 15:25
    No replies, thread closed.

    Hello Shubham,

    You can. I would recommend taking a look at this article for more information: https://help.mypurecloud.com/articles/ask-for-intent-action/



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    Jason Kleitz
    Online Community Manager/Moderator
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