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Assigning Web phones to users

  • 1.  Assigning Web phones to users

    Posted an hour ago

    Hi All, 

    I'm looking at automating and streamlining processes at the moment. 

    I have started working with SCIM onboarding and made great progress towards automatically using AD instead of manually importing all via excel sheets.

    The next challenge I am looking at is the assignment of web phones, currently the way it is done is via again an excel import sheet each time the users are imported .

    Does anyone know of a better way or more automated way of doing this?

    Current thoughts are 

    1- Adding bulks of webphones for each country and assigns used ones in bulk (if that will work)
    2. Co-pilot , I had a look at this but it seemed to be limited to only being able to view based on my current Page setup AKA if i have just logged in and its set to 25 records per page it will only see the first 25. Not sure this will work at present.

    How are you all doing it and any advice or ideas on how I can make our process better ?


    Thanks 
    Tom 

     


    #Implementation
    #Telephony

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    Tom Corsi
    Senior Technical EUC Specialist
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