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  • 1.  Assistance Needed with Configuring Authorization Header for Data Actions

    Posted 01-27-2025 08:24
    No replies, thread closed.
    Hi Team,
     
    We have two Data Actions set up:
     
       * One for providing the Bearer Token.
       * Another for creating a ticket, which requires the Bearer Token to be included in the header under the Authorization field.
     
    The value for the Authorization header needs to be in the format: Bearer <Token>.
     
    Could you please assist us in configuring this properly?
     
    Thanks in advance for your support!
     
    Best regards,
    Saravana Kumar M.

    #API/Integrations

    ------------------------------
    Thanks,

    Saravana Kumar M.
    Accenture LLP
    ------------------------------


  • 2.  RE: Assistance Needed with Configuring Authorization Header for Data Actions

    Posted 01-28-2025 16:35
    No replies, thread closed.

    Hello Saravana,

    Are you running into any errors when trying to set this up on your end? If you can provide some more info, that may help.



    ------------------------------
    Jason Kleitz
    Online Community Manager/Moderator
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  • 3.  RE: Assistance Needed with Configuring Authorization Header for Data Actions
    Best Answer

    Posted 02-25-2025 15:56
    No replies, thread closed.

    Hello Saravana,

    Were you able to get this configured on your end? If not, you may want to check the following Resource Center article for more information.



    ------------------------------
    Jason Kleitz
    Online Community Manager/Moderator
    ------------------------------