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  • 1.  Assistance Option in My Interaction

    Posted 04-24-2023 15:20
    No replies, thread closed.

    We are in the process of implementing Assistance within Interaction Desktop. Is there any reporting that can be pulled about the conversation and utilizing of this tool? 

    My Interaction
    Button

    #Reporting/Analytics

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    John Flanders
    Robins Financial Credit Union
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  • 2.  RE: Assistance Option in My Interaction

    Posted 04-24-2023 22:39
    No replies, thread closed.

    John,
    Interaction Desktop is part of the PureConnect product line, so I recommend posting your query in the corresponding forum - that's where the PureConnect gurus hang out 😉



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    Paul Simpson
    Eventus Solutions Group
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