John,
Interaction Desktop is part of the PureConnect product line, so I recommend posting your query in the corresponding forum - that's where the PureConnect gurus hang out 😉
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Paul Simpson
Eventus Solutions Group
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Original Message:
Sent: 04-24-2023 15:19
From: John Flanders
Subject: Assistance Option in My Interaction
We are in the process of implementing Assistance within Interaction Desktop. Is there any reporting that can be pulled about the conversation and utilizing of this tool?
#Reporting/Analytics
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John Flanders
Robins Financial Credit Union
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