Hi team
We have implemented the Audiohook http signature verification, we experience signature validation failure intermittently and we aren't sure where exactly the signature we generate is different from what Genesys provides.
The validation passes for most of the scenarios, but fails intermittently, we have followed this audiohook-reference-implementation/app/audiohook/src/httpsignature/signature-verifier.ts at main · purecloudlabs/audiohook-reference-implementation
I cannot share the failing payload for PII reasons, but is there a way to know what is the exact error and cause for the signature validation failure. This is the org id
8f56e7e7-dd04-4de2-b868-5e7afd884425 and this is the session ID bf341258-0193-4745-8542-159d5195015b.
The signature base follows the order of the signature parameters separated by a new line. hmac-sha256 is the algorithm.
#Integrations------------------------------
Vaishnavi Venkatraj
------------------------------