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Audit API - query request clarifications

  • 1.  Audit API - query request clarifications

    Posted 06-05-2025 18:16

    huovinen | 2020-01-03 14:41:25 UTC | #1

    Hi - I've been attempting to use the Audit APIs detailed at https://developer.mypurecloud.com/api/rest/v2/audits/index.html

    However there are 2 items I'm looking for:

    1. Where can I find a listing of the audit events under the different Service names?
    2. Where can I find more documentation on the filter properties? Some such as UserId I believe are straight forward but for others such as Action I'm not sure what the possible values are.

    Can you please let me know where I can find documentation on 1 and 2.

    Thanks, Don


    Ismael_Jimenez | 2020-01-08 17:48:47 UTC | #2

    I'm also interested in the list of audit events that can be pulled using the new Audit API... In the short term, I'm particularly looking for the following:

    1. User account creation and deletion,
    2. changes to roles, permissions and access rights on user accounts,
    3. user login attempts. Breakdown by success and failure
    4. password changes and resets

    tim.smith | 2020-01-08 21:31:14 UTC | #3

    @huovinen @Ismael_Jimenez We're currently working on writing that documentation. It will be located at https://developer.mypurecloud.com/api/rest/v2/audits/ when it's published. We should be able to get some initial action mapping documentation this week while we work on the complete content.


    tim.smith | 2020-01-15 17:46:45 UTC | #4

    Initial action catalog docs are up https://developer.mypurecloud.com/api/rest/v2/audits/actioncatalog.html


    Ismael_Jimenez | 2020-01-23 22:01:43 UTC | #5

    Super Tim! Will the action catalog be expanded over time?


    tim.smith | 2020-01-24 16:00:48 UTC | #6

    As additional support is added, yes.


    system | 2020-02-24 16:00:53 UTC | #7

    This topic was automatically closed 31 days after the last reply. New replies are no longer allowed.


    This post was migrated from the old Developer Forum.

    ref: 6817