Genesys Cloud - Main

Good day, how can we pull a report in terms of who created, edited or deleted evaluation forms in Genesys Cloud?  This is not currently available in the audit viewer for Quality, but as far as I understand it is possibly available via API.  How do we go about accessing those types of records?

Good Day Melinda

I had a look at the existing API's for evaluations - https://developer.genesys.cloud/devapps/api-explorer#get-api-v2-quality-publishedforms-evaluations--formId- & https://developer.genesys.cloud/devapps/api-explorer#get-api-v2-quality-forms-evaluations--formId-, and I was not able to view this information.  It shows the "modified" date, but not who made the change or what was changed.

I also had a look at the Genesys Cloud Product Ideas but could not find anything that would address this.

Not sure if anyone else on the community perhaps has a workaround that might work.  Alternatively I would suggest to create an Idea and then also vote on this.

Regards

Good day, how can we pull a report in terms of who created, edited or deleted evaluation forms in Genesys Cloud?  This is not currently available in the audit viewer for Quality, but as far as I understand it is possibly available via API.  How do we go about accessing those types of records?