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Authenticated web messaging fails to initialize - Bootstrap.ready never fires when authentication is enabled, but works perfectly without authentication.

Non-Authenticated Mode:

• Genesys SDK loaded successfully
• Bootstrap.ready fires
• Messenger.ready fires
• Widget appears and works

Authenticated Mode:

• Google OAuth completes (valid auth codes received)
• Genesys SDK loaded successfully
• AuthProvider commands registered
• Bootstrap.ready NEVER fires
• No authentication events
• Widget never appears

Configuration Confirmed:

• Google OAuth: Published app, correct scopes (openid profile email)
• OpenID Connect Integration: Configured with correct Discovery URI and credentials
• Messenger Config: Authentication enabled with integration selected
• Deployment: Active status

Both AuthProvider plugin and official Auth.configure approaches fail identically.

Since identical code works perfectly without authentication, this appears to be a platform-level issue. Is there a backend feature or organization setting that needs to be enabled for authenticated web messaging?

Genesys Support indicated this is a "missing plugin" but according to documentation, authenticated messaging is included with standard licenses.

Thanks for any and all help with this. It's been very frustrating.