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  • 1.  Authorized Organization management and connection session timeout

    Posted 05-05-2022 09:10
    No replies, thread closed.
    Hello,

    Does anyone noticed that when your session expire on the main org you can still stay connected on an authorized organization ?

    I have a 2 hours session timeout on our main organization from which we can connect on several other organizations belonging to our customers.
    And I noticed that while my initial session has expired on the main org I was still connected to the customer org, I did not close my tab.
    Of course once I clicked on the Home org I was disconnected but I assumed that the session time out would be propagated to the session opened on the customer org.

    Is it something you encoutered ? I'm not sure as to how classify this : a bug, loophole or a feature request to be done ?
    #Integrations
    #SystemAdministration
    #Unsure/Other

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    Loïc Hesling
    Orange Business Services
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  • 2.  RE: Authorized Organization management and connection session timeout

    Posted 05-05-2022 12:10
    No replies, thread closed.

    Hello Loic,

    Wanted to know, do you need both page open parent and child home org page while having access of child page? I think this might be feature once you connected with Child page you will be log out from parent page.

    This will be the general application process while accessing to child page most of the application.

    are u connecting within your region application.



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    vinayak Vagal
    SmartConnect Technologies Pvt. Ltd
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