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  • 1.  Authorized Organizations and other Regions

    Posted 11-21-2019 15:04
    No replies, thread closed.
    With the addition of the new West Region for the US, we are having an issue because we are on a US East Region org. We are unable to create org pairs with these new Regions that our customers are choosing. 

    The main reason that we will need this is if an org enables SSO Only then we lose access to that org. 

    I did open a case for this but was told that we would need to have a West org. 

    I am not sure if anyone else has this issue, we are beginning to get organizations with different Regions and was wondering if that also affects other at this time? I have opened an Idea for this, if it is affecting you, please send a Vote our way. 

    https://purecloud.ideas.aha.io/ideas/CLPLA-I-834

    Much appreciated!
    #Security

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    Angelia Harper
    Avtex Solutions, LLC
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  • 2.  RE: Authorized Organizations and other Regions

    Posted 11-21-2019 15:12
    No replies, thread closed.
    I doubt you will get much traction. Even internally we have to log into different orgs for each region to use Authorized Organizations.

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    George Ganahl GCP (PureCloud) ICCE
    Principal Technology Consultant
    Genesys
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    Original Message


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