Genesys Cloud - Main

 View Only

Sign Up

  Thread closed by the administrator, not accepting new replies.
  • 1.  Auto Reply with no-reply address

    Posted 07-08-2022 05:12
    No replies, thread closed.
    Hello All,

    Hope you are doing great..!!

    I need your help in setting up an auto reply for one of my customer with no-reply@domain.com instead of default email address of the email flow. 

    I do additional options as below, but not sure how override option will be used.



    Please suggest..
    #ArchitectureandDesign

    ------------------------------
    Md Nadeem Anwar
    Orange SA
    ------------------------------


  • 2.  RE: Auto Reply with no-reply address

    Posted 07-08-2022 13:17
    No replies, thread closed.

    Override Reply To would be best. Here's a deeper dive into email headers if interested: https://wesmorgan.blogspot.com/2012/07/understanding-email-headers-part-ii.html

     
    Type: EmailAddress
    An EmailAddress override for the default 'reply-to' address for the route.


    ------------------------------
    Lucie DeCristofaro
    Genesys - Employees
    ------------------------------