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  • 1.  Automatic callback

    Posted 11 hours ago

    Hello guys I would like to ask if anyone know a way to apply automatic callback when a call is abandoned on Q .

    if anyone knows way to apply this option in simple way 


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    Mohamed Hassan Mohamed
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  • 2.  RE: Automatic callback

    Posted 10 hours ago

    Hi Mohamed, Looks like you accidentally posted two times your answer is here https://community.genesys.com/discussion/automatic-callback-when-call-is-abandoned



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    Phaneendra
    Technical Solutions Consultant
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    Original Message


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