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  • 1.  Automating File Access

    Posted 06-05-2025 18:19

    MikeStanton | 2021-05-21 12:19:14 UTC | #1

    Hello,

    I am new to Genesys and I am still learning all the parts, specifically towards Latitude.

    I'm not sure if I am in the right spot in this forum. Our company is trying to automate file downloads from Latitude.

    When I login to Latitude, I am able to connect and map a virtual drive but I am unable to access that drive from a command line or powershell. I am also not sure if this is a Latitude thing or if it is the Citrix receiver (workspace) that I am logged into.

    Any insight would be greatly appreciated. If I am in completely in the wrong spot here, I would also appreciate if someone could point me in the right direction.

    Thanks!


    tim.smith | 2021-05-24 18:24:05 UTC | #2

    Hello, this forum is specific to Genesys Cloud. You can find the Latitude community here: https://community.genesys.com/communities/latitude?CommunityKey=f65297d0-4786-43a0-b655-e647890e8ac8


    system | 2021-06-24 18:35:27 UTC | #3

    This topic was automatically closed 31 days after the last reply. New replies are no longer allowed.


    This post was migrated from the old Developer Forum.

    ref: 10995