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Availability of the audio file at the end of an interaction

  • 1.  Availability of the audio file at the end of an interaction

    Posted 06-05-2025 18:32

    Fabrice_SIMON | 2024-08-23 06:51:07 UTC | #1

    Hello,

    I would like to recover the audio files just after an interaction for post-processing.

    Today, when I request the recording with the API, the audio file is only available after the conclusion phase by the operator.

    Is it possible to access the audio file before the operator concludes and just after the operator hangs up the phone ?

    Thanks

    system | 2024-09-22 06:51:36 UTC | #2

    This topic was automatically closed 30 days after the last reply. New replies are no longer allowed.

    This post was migrated from the old Developer Forum.

    ref: 28113



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