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  • 1.  AWS Event Bridge for Queue EWT

    Posted 11-16-2022 09:46
    No replies, thread closed.
    Hello Team -

    Please let me is it possible to get the Estimated Wait time of a Queue using the AWS Event Bridge to show in side the custom application and periodically we need to check and update.

    Thanks
    #ArchitectureandDesign

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    Saravanakumar sakthivel
    Accenture Solutions Private Limited
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  • 2.  RE: AWS Event Bridge for Queue EWT

    Posted 11-16-2022 10:27
    No replies, thread closed.
    Hi Saravanakumar

    In API documentation you can check the available topics you can subscribe using Event Bridge

    https://developer.genesys.cloud/notificationsalerts/notifications/available-topics

    If you have specific developer questions you can address them also in the developer forum

    https://developer.genesys.cloud/forum/

    Regards

    Alberto

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    Alberto Sagredo
    Sr Technical Account Manager EMEA
    Genesys - Employees
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