Genesys Cloud CX

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  • 1.  Azure VDi Webrtc

    Posted 07-18-2023 00:16


     I want to use Azure Virtual Desktop. Can any one help me how to get audio with or without Media helper please. 


    Venkatachari Krishnamachari
    Skylux Inc

  • 2.  RE: Azure VDi Webrtc

    Posted 08-05-2023 16:28

    Are you talking about Windows 365?  I have been successful in getting it work without the Media Helper.  I did have to map audio between my Windows 365 and my local machine.  

    Robert Wakefield-Carl
    ttec Digital
    Sr. Director - Innovation Architects

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