Genesys Cloud - Main

Dear Team,

Are there any recommended internet bandwidth requirements for maintaining a stable connection with the Genesys desktop client application?

Hi Muhammed

I had a look on the resource center and could not find anything specific related to bandwidth required for the app - https://help.genesys.cloud/articles/genesys-cloud-requirements/.  The only network bandwidth requirement mentioned is for video chat.  I did however find this from a previous conversation on the community - https://community.genesys.com/discussion/recommended-internet-speeds

Genesys also has a bandwidt calculator but this is more related to the internet required on site - https://help.genesys.com/staging/edge_bandwidth_calculator/

Hope this helps.

Regards