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William,

We use Terraform to export from one environment and import into another. It exports the flows as Archy content, along with all the other dependencies, like prompts, data actions, etc. 

We found an issue we had to work around related to flows. If flow A calls flow B which also calls flow A (circular reference), it won't import because it can't figure out which to import first. In our case, we had a main flow that transfers to other flows. Those flows transfer back to the main. To solve this, we went into the sub flows and changed the references to transferring back to the main flow to be another flow that does not have a circular reference. The, after import, we go in and change them back to point to main. It's work but not too difficult.

Hope that helps.

I got the same problem. With Archy, it has an option "createstubs", it create an empty flow skleton, it help me to transfer the flow and avoid the issue.

William,

We use Terraform to export from one environment and import into another. It exports the flows as Archy content, along with all the other dependencies, like prompts, data actions, etc. 

We found an issue we had to work around related to flows. If flow A calls flow B which also calls flow A (circular reference), it won't import because it can't figure out which to import first. In our case, we had a main flow that transfers to other flows. Those flows transfer back to the main. To solve this, we went into the sub flows and changed the references to transferring back to the main flow to be another flow that does not have a circular reference. The, after import, we go in and change them back to point to main. It's work but not too difficult.

Hope that helps.

William,

We use Terraform to export from one environment and import into another. It exports the flows as Archy content, along with all the other dependencies, like prompts, data actions, etc. 

We found an issue we had to work around related to flows. If flow A calls flow B which also calls flow A (circular reference), it won't import because it can't figure out which to import first. In our case, we had a main flow that transfers to other flows. Those flows transfer back to the main. To solve this, we went into the sub flows and changed the references to transferring back to the main flow to be another flow that does not have a circular reference. The, after import, we go in and change them back to point to main. It's work but not too difficult.

Hope that helps.

Hi William,

I believe you're looking for a way to move Architect flows between Dev and UAT organizations (or vice versa).

I ran into the same challenge a few months ago during the disruptions caused by the tensions in the Middle East. I initially explored Terraform as the first option, but I couldn't get it to achieve the migration workflow I needed. That eventually led me to build a small custom integration to handle moving Architect flows between organizations.

It's not publicly available, but if you think this approach might be useful for your use case, feel free to reach out. I'd be happy to share what I learned and how I approached the problem.

Nice, that sounds interesting!

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Danail Kutulev
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Original Message:
Sent: 07-28-2026 14:35
From: ARJUN T P
Subject: Best practices for migrating flows between Genesys Cloud organizations using Archy

Hi William,

I believe you're looking for a way to move Architect flows between Dev and UAT organizations (or vice versa).

I ran into the same challenge a few months ago during the disruptions caused by the tensions in the Middle East. I initially explored Terraform as the first option, but I couldn't get it to achieve the migration workflow I needed. That eventually led me to build a small custom integration to handle moving Architect flows between organizations.

It's not publicly available, but if you think this approach might be useful for your use case, feel free to reach out. I'd be happy to share what I learned and how I approached the problem.

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Arjun Das T P
Engineer
Feebak Suite of products - Genesys Cloud
https://feebak.com/
[EmailAddress]
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