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  • 1.  Bot Connector Integration with Dynamic Credentials Question

    Posted 10-14-2025 10:50

    We are building a session to session flow in architect that generates a new auth token from our identity provided every 5 hours. 

    We then have data actions update the bot connector credentials with this new token. 

    I want to get a better understanding on what behavior would follow if a bot session were to begin during the time we are pushing a credential update. Would it just use the previous stored credentials or should we expect any issues if the bot connector is called at the same time we are pushing the API call to update the integration credentials?


    #Integrations

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    Meg Luong
    Service Desk Technician III
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  • 2.  RE: Bot Connector Integration with Dynamic Credentials Question

    Posted 10-20-2025 14:19

    The expected behavior is all going to be subject to timing.  When the credentials are updated on an integration, there is an internal notification that is published that tells the integration provider (in this case the bot connector) that the integration has been updated.  At that point, the integration provider fetches the updated credentials and applies them to the integration; this window should be measured in seconds (more likely milliseconds).  In the event of exactly simultaneous usage of the integration and an update the credentials, I would expect the integration leverages the original credentials, as there hasn't been time for updated credentials to propagate.  



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    Richard Schott
    Product Manager
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