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  • 1.  Bots

    Posted 08-26-2021 16:44
      |   view attached
    No replies, thread closed.
    Hi There, 
    I am getting a Validation error as follow: 

    The call "Bot Flow Action" can not be used when the flow supported language is configured to use the "Genesys TTS" Text to Speech engine.  Please change the 'Text to Speech' engine configure on the following language:  English (en-us).

     I am not sure how to do this, since there is no option for English (en-us) under the Language Selection page for Genesys TTS engine as shown in the pic. 
    Do I need to make this change somewhere else.  Please help! Thank you. 


    #Ask Me Anything (AMA)
    #Connect with a Customer (NEW)

    ------------------------------
    Alan Hamid
    CEO & Founder
    Texila, Inc.
    Ontario, Canada
    https://www.callblu.io
    alan.hamid@texila.io
    ------------------------------


  • 2.  RE: Bots

    Posted 08-27-2021 14:57
    No replies, thread closed.
    Please see: https://community.genesys.com/digestviewer29/viewthread?GroupId=19&MessageKey=e255fd2f-ef3d-47d4-a6a5-45bdbdb08fbb&CommunityKey=bab95e9c-6bbe-4a13-8ade-8ec0faf733d4&tab=digestviewer#bme255fd2f-ef3d-47d4-a6a5-45bdbdb08fbb

    I had the same problem.

    ------------------------------
    Dan Fontaine
    ConvergeOne, Inc.
    ------------------------------

    Original Message


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