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  • 1.  broadcast message over Polycom phones

    Posted 12-04-2020 14:48
    No replies, thread closed.
    We have multiple customers needed the ability to broadcast a 'code blue' or emergency message over the Polycom phone.  Are we able to do that via the Genesys Cloud application (similar to how it is done on PureConnect-prem today)?
    #Ask Me Anything (AMA)

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    Richard Klevit
    Packet Fusion, Inc.
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  • 2.  RE: broadcast message over Polycom phones

    Posted 12-04-2020 20:24
    No replies, thread closed.
    Short answer...no, there is nothing built into Genesys Cloud to do that.

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    George Ganahl GCP (Genesys Cloud), ICCE
    Principal PS Consultant
    Genesys
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