Genesys Cloud - Main

Hello Everyone,

We are trying to test Building a chat translation assistant with the AWS Translate service using the following article Build a chat translation assistant with the AWS Translate service (genesys.cloud) however it requires installation of local app server so wanted to check if we need to install and test we need to run the app locally on each agent PC or there is global configuration that we can use

also is there other ways to configure this integration other than configuring local host connectivity using NVM & NPM configurations as we are having multiple issues when testing the widget with error " failed to connect to local host"

Thanks
#Integrations

------------------------------
Mohamed Hussein
HelloFresh
------------------------------

This is a blueprint for showing how this could work.  The code can be changed to point to a hosted web service doing the same thing.  I would host with and EC2 in AWS to make things easier.

------------------------------
Robert Wakefield-Carl
Avtex Solutions, LLC
Contact Center Innovation Architect
robertwc@avtex.com
https://www.Avtex.com
https://RobertWC.Blogspot.com
------------------------------

Original Message:
Sent: 02-22-2022 06:15
From: Mohamed Hussein
Subject: Build a chat translation assistant with the AWS Translate service

Hello Everyone,

We are trying to test Building a chat translation assistant with the AWS Translate service using the following article Build a chat translation assistant with the AWS Translate service (genesys.cloud) however it requires installation of local app server so wanted to check if we need to install and test we need to run the app locally on each agent PC or there is global configuration that we can use

also is there other ways to configure this integration other than configuring local host connectivity using NVM & NPM configurations as we are having multiple issues when testing the widget with error " failed to connect to local host"

Thanks
#Integrations

------------------------------
Mohamed Hussein
HelloFresh
------------------------------

Thanks Robert for the idea this would be much easier we will take a look into this option
Thanks for the feedback

------------------------------
Mohamed Hussein
HelloFresh
------------------------------

Original Message:
Sent: 02-22-2022 10:19
From: Robert Wakefield-Carl
Subject: Build a chat translation assistant with the AWS Translate service

This is a blueprint for showing how this could work.  The code can be changed to point to a hosted web service doing the same thing.  I would host with and EC2 in AWS to make things easier.

------------------------------
Robert Wakefield-Carl
Avtex Solutions, LLC
Contact Center Innovation Architect
robertwc@avtex.com
https://www.Avtex.com
https://RobertWC.Blogspot.com

Original Message:
Sent: 02-22-2022 06:15
From: Mohamed Hussein
Subject: Build a chat translation assistant with the AWS Translate service

Hello Everyone,

We are trying to test Building a chat translation assistant with the AWS Translate service using the following article Build a chat translation assistant with the AWS Translate service (genesys.cloud) however it requires installation of local app server so wanted to check if we need to install and test we need to run the app locally on each agent PC or there is global configuration that we can use

also is there other ways to configure this integration other than configuring local host connectivity using NVM & NPM configurations as we are having multiple issues when testing the widget with error " failed to connect to local host"

Thanks
#Integrations

------------------------------
Mohamed Hussein
HelloFresh
------------------------------