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  • 1.  bulk delete interactions without any policy defined

    Posted 12-17-2018 05:39
    No replies, thread closed.
    Hi,

    Is there any way to delete all interactions from Purecloud by date without configuring any policy ?

    Thank you
    #SIP/VoIP
    #SystemAdministration
    #Telephony
    #Unsure/Other


  • 2.  RE: bulk delete interactions without any policy defined

    Posted 12-17-2018 09:05
    No replies, thread closed.
    We don't currently support a bulk deletion capability but it is a capability that is currently under PM review. There is an Idea for this at https://purecloud.ideas.aha.io/ideas/CLWFO-I-167 which you can track.

    Regards,
    Don

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    Don Huovinen
    Genesys - Employees
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  • 3.  RE: bulk delete interactions without any policy defined

    Posted 12-17-2018 09:30
    No replies, thread closed.
    Hi Don,

    Thanks for your reply, it is just to confirm that is not supported

    Customer has ask us this question, so right now, the only option we have, is to delete each interaction one by one

    Thanks for your time

    Regards

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    Oudderhem Mostafa
    Coverage-Communication
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