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Bulk disable "Continue voice recording during queue wait" in the queue voice settings

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  • 1.  Bulk disable "Continue voice recording during queue wait" in the queue voice settings

    Posted 04-23-2024 01:20
    No replies, thread closed.

    Hi All,

    Is there a way for the admins to bulk disable "continue voice recording during queue wait"  in the voice Tab in Queues? We have around 200 queues and it is hard to click on disable  in each queue.

    The option is available in Queue > Voice 


    #SystemAdministration

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    Prakash Talapaneni
    Money3
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  • 2.  RE: Bulk disable "Continue voice recording during queue wait" in the queue voice settings
    Best Answer

    Posted 04-23-2024 08:28
    No replies, thread closed.

    Hi Prakash,

    For UI There isn't. Don't have API for it too (bulk).

     
    There is an endpoint below:
    /api/v2/routing/queues/{queueId} --> suppressInQueueCallRecording (boolean)
    Att,



    ------------------------------
    Breno Canyggia Ferreira Marreco
    https://www.linkedin.com/in/brenocfm-40b62182/
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