Anton_Vroon | 2023-08-23 03:01:35 UTC | #1
Is there an API end point that does bulk transcript exports?
I can do one as described here: https://developer.genesys.cloud/forum/t/access-to-call-transcripts-using-the-developer-api/21471/2
But to get all the transcripts into our data warehouse would require looping through every single conversation ID, getting the communication ID, then calling the transcript url API, then calling that url in that result.
Just hoping there is a better way for bulk?
system | 2023-09-23 03:01:41 UTC | #2
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