Giedrius_Jonikas | 2024-01-22 08:29:52 UTC | #1
Hello!
I'm trying to place an inbound call from AWS EC2 instance towards Genesys Cloud via an external BYOC SIP trunk.
The inbound call is being placed from a test EC2 instance in our AWS Account (35.177.74.237 London) towards one of your public Genesys Cloud SIP IP addresses in London (3.11.48.81 lb04.voice.euw2.pure.cloud)
I'm getting a response (200 OK) to the initial INVITE that I send out, but the subsequent ACK seems to be failing to reach you or be processed, because I keep receiving 200 OK retransmissions.
The ACK looks like this: (I don't seem to have forum permissions to upload the full pcap)
Would you happen to see any issues with it?
Many thanks in advance!
system | 2024-02-22 08:30:09 UTC | #2
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