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BYOC Premises – Customer Hardware Solution is not present under Edges menu

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  • 1.  BYOC Premises – Customer Hardware Solution is not present under Edges menu

    Posted 08-08-2023 07:40
    No replies, thread closed.

    ,Hi,

    I can see "BYOC Premises - Customer VM Solution" there but "BYOC Premises – Customer Hardware Solution" is not present under Edges section. Is this related with a license?


    #Telephony

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    Evren Akbuut
    Procat International
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  • 2.  RE: BYOC Premises – Customer Hardware Solution is not present under Edges menu

    Posted 08-10-2023 03:56
    No replies, thread closed.

    Hi,

    After opening a partner COE request from the partner portal, the problem solved but I'm not sure about the exact team that solve the problem. Because COE team only ask me to submit a DSR via partner portal, but I had some errors while trying to open a DSR request. The whole process is confusing. There should be a team directly communicate with partners. Now I have to find someone to discuss about the HPE servers because the suggested servers in the documents are not supported by HPE.



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    Evren Akbuut
    Procat International Ltd.
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