Genesys Cloud - Main

Hi,
I'm using a data action in my call flow that require as input a time range. I need to set this interval always to 10 minutes before current time.
I didn't find expression to calculate currentdatetime - 10 mins.

Could you help me on this ?

Thank you in advance.
#PlatformAdministration
#SystemAdministration

Hello,

You could calculate this inside your Architect Flow (using Update Data block and an expression).
To get the current date/time, you can use the GetCurrentDateTimeUtc() function.
To substract 10 minutes, you can use the AddMinutes() function.
This would look like this: AddMinutes(GetCurrentDateTimeUtc(), -10)

Regards,

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Jerome Saint-Marc
Genesys - Employees
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Hi Jerome,
Yes, it is working fine now, thanks for your help.

Regards.

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Mostafa Oudderhem
Coverage-Communication
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Original Message:
Sent: 03-02-2021 04:36
From: Jerome Saint-Marc
Subject: Calculate 10 minutes before current date&time in Architect ?

Hello,

You could calculate this inside your Architect Flow (using Update Data block and an expression).
To get the current date/time, you can use the GetCurrentDateTimeUtc() function.
To substract 10 minutes, you can use the AddMinutes() function.
This would look like this: AddMinutes(GetCurrentDateTimeUtc(), -10)

Regards,

------------------------------
Jerome Saint-Marc
Genesys - Employees
------------------------------