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  • 1.  call error message - when making an outbound call

    Posted 12-07-2018 17:59
    No replies, thread closed.

    getting the above message when trying to make an outbound call
    #Telephony

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    Roisin Floyd
    Wren Data Ltd.
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  • 2.  RE: call error message - when making an outbound call

    Posted 12-09-2018 20:41
    No replies, thread closed.
    I take it your using WebRTC?
    I would receive this error when attempting to test WebRTC but was unable to determine which program was conflicting with Purecloud.
    Unfortunately care was unable to provide an answer either.

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    Darryn Chang
    Stuff Limited
    New Zealand
    2 Years Purecloud
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  • 3.  RE: call error message - when making an outbound call

    Posted 12-10-2018 06:24
    No replies, thread closed.
    Hi Darryn

    It is WEBRTC .

    it was working up until Friday . 

    what did you do to resolve the issue 



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    Roisin Floyd
    Wren Data Ltd.
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    Original Message


  • 4.  RE: call error message - when making an outbound call

    Posted 12-10-2018 06:31
    No replies, thread closed.
    Hi... I have experienced problems like this in the past with Chrome where agents have installed plugins that have caused the conflicts - may be worth looking down this avenue... regards Matt

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    Matt Calton
    Grove & Dean Ltd
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    Original Message


  • 5.  RE: call error message - when making an outbound call

    Posted 12-10-2018 12:02
    No replies, thread closed.
    Hi Guys 

    Thanks for the update , but its not plugins either as I can logon to other ORG's from the same browser and can make and receive calls.


    Roisin

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    Roisin Floyd
    Wren Data Ltd.
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    Original Message


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