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  • 1.  Call Evaluation

    Posted 8 hours ago

    How to remove assigned call evaluation? I assigned a call evaluation that I now wanted removed from assignee's mailbox


    #Telephony

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    stacey mcgann
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  • 2.  RE: Call Evaluation

    Posted 7 hours ago
    Edited by Samuel Jillard 7 hours ago

    Hello Stacey,

    If you open the interaction and go to the Quality Summary Tab, you can delete the evaluation: Delete Selected Evaluations



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    Sam Jillard
    Online Community Manager/Moderator
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  • 3.  RE: Call Evaluation

    Posted 7 hours ago

    I do not have this option under Quality Summary 



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    stacey mcgann
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    Original Message


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