Legacy Dev Forum Posts

 View Only

Sign Up

Call time does not match in integration with ServiceNow

  • 1.  Call time does not match in integration with ServiceNow

    Posted 06-05-2025 19:02

    mcet | 2023-01-16 09:16:24 UTC | #1

    Hi! I have configured the Genesys integration in ServiceNow but when making a call the time does not match. Is it possible to set the time zone in Genesys or does a change need to be made in ServiceNow?

    Thanks :grinning:


    system | 2023-02-16 09:16:34 UTC | #2

    This topic was automatically closed 31 days after the last reply. New replies are no longer allowed.


    This post was migrated from the old Developer Forum.

    ref: 18002