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  • 1.  Callback configuration

    Posted 06-05-2025 19:26

    stephane.laberge1 | 2024-10-15 13:28:07 UTC | #1

    I figured it out since outbound dialing is working for us now. No need to reply

    I am trying to understand the purpose of these 3 callback configuration at the queue level.

    Automatically start and end callbacks Callbacks will automatically dial after Dispositioned callbacks will automatically end after

    I have try to read the documentation in the start center, but can't see the purpose off them. You would say just give it a try! You are right. Unfortunately for the moment outbound call cannot be done for different reason. No outbound, no callback. Does anyone have answer for me? Many Thanls!


    system | 2024-11-08 20:13:12 UTC | #2

    This topic was automatically closed 31 days after the last reply. New replies are no longer allowed.


    This post was migrated from the old Developer Forum.

    ref: 29767