Are you a Supervisor in your Contact Center?
If the answer is yes, then we need your help!!
We invite you to please spare 10 minutes of your time to complete a survey (it is anonymous) to help us learn about preferences of using mobile smartphone and tablet devices in organizations that manage interactions from customers through phone, email, social media, etc.
This survey is for those who work in companies who are direct Genesys customers.
Here is the link:
https://genesyscx.az1.qualtrics.com/jfe/form/SV_eV8nk7PcJhNvirs
If you are eligible, upon completing the survey we will link to a separate form (not anonymous). Once you complete the form, you will be entered into a drawing. Two respondents will be randomly selected to receive a $50 Tango gift card from the drawing.
Genesys customers can also find this survey in GCAP. Click the GCAP link to learn more and sign up.
Thank you so much for you help 😊
#Workforce Engagement Management
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Tracy
Genesys
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