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Calling inside of salesforce - is there a way to set conversation data/attributes

  • 1.  Calling inside of salesforce - is there a way to set conversation data/attributes

    Posted 06-05-2025 18:19

    J_Lee | 2021-05-26 18:46:03 UTC | #1

    Hello, we make outbound calls in salesforce using click to dial. Is there a way to send data to purecloud about the object you are dialing? Example if I am calling on a opportunity in SF, can I send in the opportunity stage and it get saved somewhere in the conversation details? Maybe in the attributes section?

    Thanks in advance

    system | 2021-06-26 18:54:36 UTC | #2

    This topic was automatically closed 31 days after the last reply. New replies are no longer allowed.

    This post was migrated from the old Developer Forum.

    ref: 11032



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