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Campaign Callback (Contact with multiple numbers) - Restart from the first number

  • 1.  Campaign Callback (Contact with multiple numbers) - Restart from the first number

    Posted 06-05-2025 19:12

    SergioRota | 2022-10-17 13:07:16 UTC | #1

    Hi Forum,

    Is it possible to schedule a CMB (via rules or limit attempts) and have that CMB start processing the contact again from the first number (WITHOUT RECYCLE)?

    example of how it works now

    1. Call TEL1: NO ANSWER
    2. Call TEL2: NO ANSWER
    3. Call TEL3: NO ANSWER
    4. Call TEL4: NO ANSWER + Scheduling CMB
    5. CMB TEL4

    example of what I would like to do:

    1. Call TEL1: NO ANSWER
    2. Call TEL2: NO ANSWER
    3. Call TEL3: NO ANSWER
    4. Call TEL4: NO ANSWER + Scheduling CMB
    5. CMB TEL1

    Thanks Sergio

    system | 2022-11-17 13:08:06 UTC | #2

    This topic was automatically closed 31 days after the last reply. New replies are no longer allowed.

    This post was migrated from the old Developer Forum.

    ref: 16738



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