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  • 1.  Campaign Skill Based Routing

    Posted 15 days ago

    Has anyone found a way via API to update the "skills" column in a skills based routing campaign post campaign creation? Only way we have been successful is recreating the campaign from scratch. 

    TIA ~ Jake


    #PlatformAPI

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    Jake Hofer
    Network Voice Engineer
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  • 2.  RE: Campaign Skill Based Routing

    Posted 15 days ago

    Hey Jake,

    I've not done it personally, but have you tried the PUT /api/v2/outbound/campaigns/{campaignId} endpoint? It allows you to update the campaign and also has a skillColumns property.



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    Lucas Woodward
    Winner of Orchestrator of the Year, Developer (2025)

    LinkedIn - https://www.linkedin.com/in/lucas-woodward-the-dev
    Newsletter - https://makingchatbots.com
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    Original Message


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