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  • 1.  Can a Recording Policy be assigned to an Instant Message?

    Posted 05-04-2017 15:12
    No replies, thread closed.

    Can a Recording Policy be assigned to an Instant Message (not to be confused with a "Chat" or Call/Email for that matter)?  

     

    I realize an Instant Message isn't actually recorded, so a Recording Policy may not be applicable, but some ability to modify the retention of Instant Messaging history is what I'm  actually asking about.



  • 2.  RE: Can a Recording Policy be assigned to an Instant Message?

    Posted 05-05-2017 20:08
    No replies, thread closed.

    We do not offer instant messaging capabilities, if I understand your question correctly. Once we do, it would include recordings similar to how we offer recordings for emails or chats.



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