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Can call prioritization be based on TimeZone? I'm trying to call people with a "Sun Set" type plan (and also prioritize within each Zone based on a $ amount).

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  • 1.  Can call prioritization be based on TimeZone? I'm trying to call people with a "Sun Set" type plan (and also prioritize within each Zone based on a $ amount).

    Posted 09-28-2017 17:31
    No replies, thread closed.


  • 2.  RE: Can call prioritization be based on TimeZone? I'm trying to call people with a "Sun Set" type plan (and also prioritize within each Zone based on a $ amount).

    Posted 10-09-2017 17:39
    No replies, thread closed.

    If you are using Outbound campaigns, you can create a timezone field and a $ field prior to uploading the contact list. Then, you could choose to sort records based on the timezone first and the $ as a secondary sort. You could also have multiple campaigns, each with a specific time zone and sort those by $. Then you could prioritize those campaigns and run them simultaneously.



  • 3.  RE: Can call prioritization be based on TimeZone? I'm trying to call people with a "Sun Set" type plan (and also prioritize within each Zone based on a $ amount).

    Posted 10-10-2017 18:35
    No replies, thread closed.

    Thanks Chad!  Great answer.  I'll test this now.

     

    Juan?



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