Genesys Cloud - Main

 View Only

Sign Up

Expand all | Collapse all

Can customers mix their own local Edges with PureCloud Voice Edges?

  Thread closed by the administrator, not accepting new replies.
  • 1.  Can customers mix their own local Edges with PureCloud Voice Edges?

    Posted 10-18-2016 20:18
    No replies, thread closed.


  • 2.  RE: Can customers mix their own local Edges with PureCloud Voice Edges?

    Posted 10-18-2016 21:13
    No replies, thread closed.

    Currently PureCloud Voice only supports central deployment model (CDM).  Mixing of customer owned local Edges with PureCloud Edges also identified as a hybrid architecture (combination of central and local deployment) and is currently not supported in PureCloud Voice.