Legacy Dev Forum Posts

 View Only

Sign Up

Can Genesys pull in WhatsApp conversations through Twilio Flex

  • 1.  Can Genesys pull in WhatsApp conversations through Twilio Flex

    Posted 06-05-2025 19:22

    JonesWD | 2022-05-10 15:47:34 UTC | #1

    Is there a way to pull in conversations from WhatsApp via Twilio Flex into Genesys?


    Ebenezer_Osei | 2022-05-10 18:06:18 UTC | #2

    Do you mind elaborating on what you are trying to do? You don't need Twilio flex to use WhatsApp with Genesys. Here is the resource page about third party integration.


    system | 2022-06-10 18:06:59 UTC | #3

    This topic was automatically closed 31 days after the last reply. New replies are no longer allowed.


    This post was migrated from the old Developer Forum.

    ref: 14672