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Can PureCloud automatically filter out any credit card information included in chat interactions?

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  • 1.  Can PureCloud automatically filter out any credit card information included in chat interactions?

    Posted 12-14-2016 14:11
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  • 2.  RE: Can PureCloud automatically filter out any credit card information included in chat interactions?

    Posted 12-14-2016 14:23
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    Yes. This functionality is now available in the latest PureCloud release. Both web and desktop applications have the ability to redact numerical strings in chats that could be associated with a credit card number. More information can be found with the following links:

     

    https://help.mypurecloud.com/articles/sensitive-information-filtering/

    https://help.mypurecloud.com/categories/security/

     



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